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Participant
January 16, 2022
Question

Subscription

  • January 16, 2022
  • 1 reply
  • 145 views

The subscription practices for Adobe are disgusting. I need to cancel auto-renewal for my subscription on the 27th, yet it only gives me an option to cancel it and I'd have to pay more money than I even have left in my bank after all the bills and such???? That's absolutely disgusting, I'll be sure to cancel my subscription on the 27th, Adobe will never get a penny from me again. 

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    1 reply

    kglad
    Community Expert
    Community Expert
    January 16, 2022

    it's 1/16/22.

     

    if you cancel early the penalty is 1/2 the remaining monthly cost of your annual subscription. if your subscription ends 1/27/22 and you cancel today, your penalty is $0.   if your subscription ends 2/27/22 and you cancel today, your penalty would be 1/2 * your plans monthly cost. (eg, $5 for the $10/month photography plan.)

     

    after 1/27/22, you have a 1 to 2 weeks grace period when there's no penalty just like when you initially subscribe. eg, if you cancel on 2/1/22, there's no penalty