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Participant
June 7, 2021
Question

Suscripción error

  • June 7, 2021
  • 1 reply
  • 254 views

Hola cada vez que quiero editar un archivo  me dice que me tengo que suscribir y ya estoy suscrita que puedo hacer

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    1 reply

    Community Expert
    June 7, 2021

    Which app are you referring to? Anyhow, try the steps mentioned in the following link
    https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
    If it doesn't work, then you need to contact support.
    Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan