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Switch Secondary email to Primary email

New Here ,
Jul 05, 2020 Jul 05, 2020

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Hello Community,

Due to constant spam, I will be deleting my primary email in the near future. For convenience I would like to replace it with my secondary email. However if I try to change my primary email by typing in my secondary email, I am notified that this email is already used and therefore cannot change it. Any ideas on how to change it?

 

Shaun

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Adobe Community Professional ,
Jul 10, 2020 Jul 10, 2020

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Hey Shaun,

 

Are you certain you never signed up for an Adobe ID with your alternate email?

 

Otherwise, there would be no way it could already be in Adobe's system...

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Adobe Community Professional ,
Jul 10, 2020 Jul 10, 2020

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Get a free Gmail account.

Use that as your new secondary or primary e-mail address.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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