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I been receiving text messages from 1-479-315-2290 saying my password has been changed, and told me to contact support. Is a scam?
I didn't update my passwords just in case.
Please let me know, if any can verify if this is legititmate or a scam.
Thank you,
Deana
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You obviously logged in without issues, so yes, it is most likely a scam. The telGuarder site reports it as a scammer number.
As long as you don't tap a link in the text message, you should be okay. I'd block the number.
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I received the same text. There wasn't a link in the text, but there were links in the follow up emails. So whomever is trying to hack into my account has my email, my phone number, and knows that I have an Adobe account. They've already got a lot of information.
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and knows that I have an Adobe account.
By @DomCrap
Not necessarily.
They may be getting the emails from someplace that sold a bunch of emails or had them compromised. They likely have been sending text messages to random phone numbers. Some of those emails and phone numbers just happen to belong to people with Adobe accounts.
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Indeed, not necessarily. This is like the "from your bank <X> login now to check your balance" messages. If you send out millions, some will hit the target. I've seen people who have found their Adobe account hacked, and the account changed to a much more expensive one, which is perhaps re-sold to hapless victims tempted by "Cheap Adobe". Login to a borrowed computer or phone and change your Adobe password.
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I changed my account to require 2 factor authentication and the text message I received from Adobe came from the same phone number.
In other words, the text message I recevied from Adobe that was a scam, and the text message I recevied from Adobe that was real, are both in the same thread on my phone.
Can people spoof the phone number from a text message? If not, something weird is going on, and Adobe has possibly been hacked.
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"Can people spoof the phone number from a text message? " Absolutely. They just type in whatever number makes their spam look plausible, and help it get past any phone blocks. Just as they can use any sending email address.
I saw a post recently from someone who found their Adobe account had been changed - and that they were paying for a whole lot of extra stuff for a business account. My guess is that this is what happens if you "sign in" to one of these phishing messages.
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Don't believe what you see on screen. When in doubt, remain skeptical.
Call or use secure online chat to reach a genuine Adobe Support agent.
CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
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I received text saying adobe password was reset. If this wasn't you, contact support. And it's from 5 digit number that always sends me verification codes
what should I do ?
i don't remember that I have an account on adobe or anything like that what is the deal?
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I'm inclined to believe this may be legit.
I received a text from the same number, confirming an account email change I recently made.
In general, I don't think scammers tend to continually send out text messages from the same number for an extended period of time.
But as always, err on the side of caution.
Legit or not, I have no plans to send a txt back to that number or click anything in the messages.
Would be nice if we could get an official response regarding the authenticity of this phone number.
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On 8/21/2022, I received the same text message from 479-315-2290. Says, "Your Adobe password was reset. If this wasn't you, contact support."
NO LINK
I knew it was SPAM b/c it came from an actual phone number, instead of a 5-digit number.
Be vigilant people!!! I did not reset my password either.
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received the same, it's a russian hack, (479) 315-2290
Дополнительный адрес для учетной записи Adobe теперь