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Participant
January 14, 2022
Question

Text messages- stating password has been changed

  • January 14, 2022
  • 6 replies
  • 10715 views

I been receiving text messages from 1-479-315-2290 saying my password has been changed, and told me to contact support. Is a scam?

 

I didn't update my passwords just in case. 

 

Please let me know, if any can verify if this is legititmate or a scam.

 

Thank you,

 

Deana

This topic has been closed for replies.

6 replies

Participant
November 28, 2022

received the same, it's a russian hack, (479) 315-2290

 

Дополнительный адрес для учетной записи Adobe теперь

Participant
August 29, 2022

On 8/21/2022, I received the same text message from 479-315-2290. Says, "Your Adobe password was reset. If this wasn't you, contact support."

NO LINK

I knew it was SPAM b/c it came from an actual phone number, instead of a 5-digit number.

Be vigilant people!!! I did not reset my password either.

Peru Bob
Community Expert
Community Expert
August 11, 2022
January 4, 2022
Scam / Robocall
They stole my credit card info by faking that they were Adobe
 
 from here:
Participant
August 10, 2022

I'm inclined to believe this may be legit.
I received a text from the same number, confirming an account email change I recently made.

In general, I don't think scammers tend to continually send out text messages from the same number for an extended period of time.

But as always, err on the side of caution.
Legit or not, I have no plans to send a txt back to that number or click anything in the messages.

Would be nice if we could get an official response regarding the authenticity of this phone number.

Participant
March 23, 2022

I received the same text. There wasn't a link in the text, but there were links in the follow up emails. So whomever is trying to hack into my account has my email, my phone number, and knows that I have an Adobe account.  They've already got a lot of information.

Peru Bob
Community Expert
Community Expert
March 23, 2022
quote

and knows that I have an Adobe account.


By @DomCrap

 

Not necessarily.

 

They may be getting the emails from someplace that sold a bunch of emails or had them compromised.  They likely have been sending text messages to random phone numbers.  Some of those emails and phone numbers just happen to belong to people with Adobe accounts.

LinSims
Community Expert
Community Expert
January 14, 2022

You obviously logged in without issues, so yes, it is most likely a scam. The telGuarder site reports it as a scammer number. 

 

As long as you don't tap a link in the text message, you should be okay. I'd block the number.