• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

There is, despite all critics, an anual plan.

New Here ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

I cant understand that Adobe still has the annual plan as a part of their ecosystem, and I am afraid that this will be a problem when I want to cancel my subscription.
I only pray that all the software still works after I cancel the subscriptions, but I will of course dont recieve any updates, and all the AI and free pictures will not be available.
But, if my installed software, already downloaded, would stop working, that would be a major problem. 
Hopefully Adobe has learned....

Views

195

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

as soon as you cancel, or your subscription otherwise ends, you will no longer be able to open/use adobe's subscription software.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

quote

I only pray that all the software still works after I cancel the subscriptions,

By @mikael_0278

 

That's not how subscriptions work.

 

When you cancel your subscription, the software stops working.

 

See How to cancel Adobe trial or subscription

 

What happens when I cancel my Creative Cloud subscription?

After you cancel your Creative Cloud subscription, you can no longer access your Creative Cloud applications, nor most of the services included in your paid Creative Cloud subscription.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 30, 2024 Oct 30, 2024

Copy link to clipboard

Copied

To avoid the 50% early termination fee, wait until your 12th month of service to cancel.

Your service will stop, and you'll have no further obligation to Adobe. 

 

If you don't need an annual subscription, convert your service to the Monthly plan.  It costs slightly more per month, but you can cancel anytime without a penalty fee.

 

image.png

 

With a browser that accepts cookies and does not have script blockers, log-in to your account portal below.
https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE CUSTOMER CARE:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
X (formerly Twitter): https://x.com/adobecare

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 30, 2024 Oct 30, 2024

Copy link to clipboard

Copied

LATEST

subtle correction to @Nancy OShea's post.  to avoid a cancellation fee wait until your last payment (assuming you're paying monthly) is received.  if paid annually, there's no penalty (and no refund) for early cancellation.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines