This is a non-Stop charge

[tonya_2491]

• Adobe continues to charge my card even tho I have tried to delete my card multiple times. Can you please refund me. And cancel this dang subscription. I don't want it. Nor do I need it. 

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Shivangi_Gupta]

Hi @tonya_2491,

We are sorry for the experience. You can follow the steps mentioned in the article shared by the expert above. Please make sure you check the cancelation terms and conditions before proceeding with the cancelation.

Let us know if you have any questions.

^SG