This platform is a SCAM

So I took the adobe 7 day free trial for a college project but never used any product. Before the trial ended I tried cancelling the plan but they did not let me. I contacted customer care and asked them to cancel my plan and delete my account but he was of no use. So the only way for me to escape this trap was to remove my payment details and so I did. This was december 2024. On the month of january I received emails from them saying I need to update my payment details as they were not able to charge me. I also received sms regarding failed transactions. I knew they would do this and it was a good thing I removed my payment details. At the same time I again tried cancelling my plan or deleting my account but they did not let me. I knew they had me trapped. But why worry, I removed my payment details right? Yea thats what I thought and yes in my adobe account the details are not there and a alert dialog is visible saying to update my payment details. Until today, February 14th I received sms saying money was debited from my account by adobe. How is that possible? after receiving several emails and sms stating the failed transactions due to missing payment methods how did they charge me. I immediety went to the the customer chat and spoke with an agent. I kept stating my issues on how I tried cancelling the subscribition but could not and how I was charged inspite providing no payment details. she did not give the answer to both and just kept saying refer the plan policy and other things. Also in order to cancel my plan I had to give additional payments. Ridiculous!! After a series of chats she told me I can cancel my subscription without getting charged. Wow! are these people for real? first they say I have to pay extra charges then they say no charges. What a reputed company. Hats off! Anyway I knew my chats were of no use and asked her to cancel it so I can finally be done with this . So I lost money and gained a big headache for nothing. Thanks Adobe. 

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