TOOK MONEY TWICE FOR SUBSCRIPTION

[Vibrant_Cosmos5674]

MONEY HAS BEEN TOOK FROM MY BANK TWICE IN THE SAME MONTH CAN SOMEONE POINT ME IN THE RIGHT DIRECTION SO THIS CAN BE RESOLVED

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[kglad]

check your account, https://account.adobe.com

does it show more than one subscription (eg, one app plan and stock)?

[Kanikas]

Hi Vibrant_Cosmos5674,

I see that you have an active Photoshop susbcription under the same email as with this community. There is a payment issue with this account. Please login to your Adobe account and resolve this to continue using our services. Use this link to login: https://account.adobe.com/.

Hope this helps.

Thanks
^KS

[Nancy OShea]

Log-in to your account below to confirm your plan invoice is what you think it should be.

Is it possible you have another plan under a different email address?

https://account.adobe.com/plans

[Moderator moved from Using the Community to Account, Payment & Plan.]