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Tranfer Account.

Contributor ,
Apr 22, 2024 Apr 22, 2024

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Hi,

 

This is pretty outraging! Why 208 billion dollar company can't transfer individual account from one email to another email. We have AI features, plenty of features but in you can't simply tranfer account. Booldy hell. Adobe is sooooo laaaazy company. 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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I don't want to change email. My account is messed because of teams issues. One support says I have locked account, other team support says I have don't have locked account. Issues with fonts. etc. 

 

 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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with a teams subscription, contact your admin.

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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I don't have. I have individual plan and I am part of team which is gone and can't contact. See, support can't unlink even MY contact so I am forced to be part of some already non-exist team. 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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did you remove your locally stored sign-in credentials? 

 

did you purchase your individual subscription using an email different than the email used by your teams subscription?

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from account, payment & plan to enterprise & teams to account, payment & plan">

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