Transfer a subscription to another adobe account

Question

HelloI've got recently a subscription for Lightroom and Photoshop on one email and then I remembered I already had an Adobe Account with my Behance projects. I'd like to transfer my subscription to my older account to join and keep my Behance page (instead I'll lose my url, projects and followers). How can I do that please ?

John T Smith · Answer

I think you need to contact support to merge accounts

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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