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Participant
September 20, 2023
Answered

Triple subscription debit

  • September 20, 2023
  • 2 replies
  • 288 views

Hello, can you tell me how to contact customer service, email number or other. Please 

    This topic has been closed for replies.
    Correct answer Henrik Heigl

    Hi,

     

    you can appeal to adobe support. there are 2 ways to contact adobe; chat and twitter:

     

    Chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

     

    Twitter:
    tweet @AdobeCare

     

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    September 20, 2023

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Henrik Heigl
    Community Expert
    Henrik HeiglCommunity ExpertCorrect answer
    Community Expert
    September 20, 2023

    Hi,

     

    you can appeal to adobe support. there are 2 ways to contact adobe; chat and twitter:

     

    Chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

     

    Twitter:
    tweet @AdobeCare

     

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    regards,Henrik
    Jeff972Author
    Participant
    September 20, 2023

    Thank you