I tried to download adobe creative cloud as a free trial but was billed two times for it. I tried to get in contact with someone but the help line said that they aren't there. I need to get my money back because I only had it for less than a week... I am a student so I just can't afford that and I should not have been charged twice in the first place.
Account management, Billing, Creative Cloud, New user
-click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI