Trouble With Billing and Account Management

Question

I signed up for a free trial of Adobe Creative Cloud in January (2020) and just noticed that I have been getting charged $20 monthly since then. This is not a problem and I just forgot to cancel it. However, when I log into my adobe account, the website says that I currently have no active plans right now. I cannot even see a payment section of my account to remove my debit card from the account. I think this may have something to do with the fact that I signed up with my school email when I made the account. When I try to troubleshoot through Adobe's help links, it says that I need to contact an admin from the administration that manages my account(?), but there is no administration that manages my account. If anyone knows how to fix my problem or has run into something similar, please let me know.

Just Shoot Me · Answer

Simple Fact Is that Nothing in Life is FREE. There is always a Catch. In this case the Catch is IF YOU Do NOT Manually Cancel the Free subscription before (That IS BEFORE) the end of the 7 day Supposedly FREE Trial what you have really done is signed up for a one year subscription that also included Automatic Renewals for another year subscription.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded