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onuru32232415
Participant
July 28, 2021
Answered

trying to log in on adobe account when opening substance painter

  • July 28, 2021
  • 1 reply
  • 2340 views

trying to log in on adobe account when opening substance painter but the popup window uses old version of ie explorer so logging with google is not possible. ıf i close the popup substance painter closes too. how can i fix this?

Correct answer SAMRAT26051092uo7v

Hey, maybe it is super late. But I am still leaving it for anyone who may stumble upon this issue in the future. I face the same issue and it is bloody annoying. But signing in through the Creative Cloud desktop app worked for me. It pushed the Substance to open automatically with the login.

1 reply

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onuru32232415Author
Participant
July 28, 2021

this is so annoying. is there any place to download a license file or something like that. Paid for the app can't use it course somebody forgets to update the in-app browser.. Really cool!!!!

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SAMRAT26051092uo7vCorrect answer
Participant
September 8, 2023

Hey, maybe it is super late. But I am still leaving it for anyone who may stumble upon this issue in the future. I face the same issue and it is bloody annoying. But signing in through the Creative Cloud desktop app worked for me. It pushed the Substance to open automatically with the login.

    K
    kiba32405098tl21
    Participant
    September 20, 2023

    yeah im signed into the cloud but it wont let me sign in 

     

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