Turkey (Türkiye) Payment Problem

Forum|Forum|2 years ago
March 4, 2024
2 replies
11495 views

You are aware of the 308% price increase offered to Turkey. Will the annual purchasing but monthly payment plan continue the same? Or will I be billed based on the new price update?

This topic has been closed for replies.

kglad

Community Expert

yes, turkey's unstable currency is a problem.

Kanikas

Community Manager

Hi there,

We hear you!

Please refer to this article for details on the price increase- https://helpx.adobe.com/x-productkb/policy-pricing/subscription-price-increase-2023-individual-plans.html.

The above-shared article has all the information that you have asked for. Hope this helps!

Thanks

Kanika

O

ozanbarisadiguzelAuthor

Participant

I am reading this but it doesn't give me any information about "annual purchasing/monthly payment" plan is continue as same or not. I have to know this then I willupdate my payment plan.

And also an extra question; can I change my plan with the student plan and extend it for 1 year without paying early cancellation fee?

kglad

Community Expert

contact support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded