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Turkey (Türkiye) Payment Problem

Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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You are aware of the 308% price increase offered to Turkey. Will the annual purchasing but monthly payment plan continue the same? Or will I be billed based on the new price update?

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Account management , Billing

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Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

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Hi there,

We hear you!

Please refer to this article for details on the price increase- https://helpx.adobe.com/x-productkb/policy-pricing/subscription-price-increase-2023-individual-plans....

 

The above-shared article has all the information that you have asked for. Hope this helps!

 

Thanks

Kanika

 

 

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Community Beginner ,
Mar 04, 2024 Mar 04, 2024

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I am reading this but it doesn't give me any information about "annual purchasing/monthly payment" plan is continue as same or not. I have to know this then I willupdate my payment plan. 

And also an extra question; can I change my plan with the student plan and extend it for 1 year without paying early cancellation fee?

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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LATEST

contact support.

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Mar 04, 2024 Mar 04, 2024

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yes, turkey's unstable currency is a problem.

 

 

kglad_0-1709558745538.png

 

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