Two licenses but cannot activate more than two devices

Forum|Forum|1 year ago
January 8, 2025
1 reply
331 views

I have two licenses but still can use only on two devices, why shouldn't it be two devices each? Can someone explain how i can get this done? Thanks

How to

jane-e

Community Expert

@Romesh21971615isig

I've moved your post from Using the Community to Account, Payment, & Plan.

Can you check to confirm that you have signed in with the correct Adobe ID for each of your two accounts? Try signing out, then sign in again with each of your two Adobe IDs.

Jane

R

Romesh21971615isigAuthor

Participant

Thanks for responding. I am using the same emial ID for both accounts

R

Romesh21971615isigAuthor

Participant

is the issue, am i right?

By @Romesh21971615isig

Yes.

Jane

Thanks for the clarification, what I can also do is to deactivate one account as it is of now use. Cheers

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded