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Two Step Codes Not Requested

New Here ,
Oct 16, 2022 Oct 16, 2022

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Alright, this is weird. So a few days ago I made an Adobe Account. Yesterday at 1220pm I get an email with a code I didnt request. At 1234pm the same thing. Today I get an email at 1220 and 1234 with the same thing. 

 

I just dont get it.   I doubt someone is trying to login as its a new acct and esp at the exact same time??? Live chat sorry but they were useless. After explaining the situation they just told me the plan I was on and how can I help. I took the time to upload each screenshot separately and they just replied with that they couldnt see them...to upload a different link and tell them the error msg when theres no error  SIGH.

 

 

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Community Expert ,
Oct 16, 2022 Oct 16, 2022

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change your 2fa authorization to use your phone, just as a test, at this point.  you can always change back.

 

p. s. install the adobe security app on your phone to use phone for 2fa

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