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kingster
Participant
June 1, 2023
Question

Unable to add in my Company Name for Billing

  • June 1, 2023
  • 1 reply
  • 403 views

My company name no longer appears on my Invoices.

 

As a business it is essential that the invoice is in the business name for VAT purposes.

 

However, there is nowhere to add in my business name or address anywhere on the "edit billing" page? (see attached)

 

I can add in my VAT number, but not the business name (which used to be an option?) so all invoices appear only in my personal name and my accountant is asking why.

 

Any idea how I can rectify this?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
June 1, 2023

@kingster 

 

do you own or administer a teams or enterprise subscription?

kingster
kingsterAuthor
Participant
June 9, 2023

Hi, thanks for the reply. I managed to get this resolved by contacting support via Twitter.

 

They had to manually edit the account details as there was no way for me to do this via my own account access.

 

All sorted now.

kglad
Community Expert
Community Expert
June 9, 2023

@kingster 

 

good to hear, and thank you for the update.