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Unable to add in my Company Name for Billing

New Here ,
Jun 01, 2023 Jun 01, 2023

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My company name no longer appears on my Invoices.

 

As a business it is essential that the invoice is in the business name for VAT purposes.

 

However, there is nowhere to add in my business name or address anywhere on the "edit billing" page? (see attached)

 

I can add in my VAT number, but not the business name (which used to be an option?) so all invoices appear only in my personal name and my accountant is asking why.

 

Any idea how I can rectify this?

TOPICS
Account management , Billing

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Community Expert ,
Jun 01, 2023 Jun 01, 2023

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@kingster 

 

do you own or administer a teams or enterprise subscription?

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New Here ,
Jun 09, 2023 Jun 09, 2023

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Hi, thanks for the reply. I managed to get this resolved by contacting support via Twitter.

 

They had to manually edit the account details as there was no way for me to do this via my own account access.

 

All sorted now.

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

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@kingster 

 

good to hear, and thank you for the update.

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