Unable to load billing history from shop.adobe.com (Digital River)

New Here ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

Recently kept getting a blank window when clicking on "View Transaction History". Tracing the error points to 504 GATEWAY_TIMEOUT.

 

The website has been quite unreliable and I've read this in this forum the issue has been there since 2019. Is it possible get my invoices emailed to me instead?

 

lancec29713549_0-1659684373459.png

 

 

TOPICS
Billing

Views

12

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

Copy link to clipboard

Copied

LATEST

you have to go to your account and select the email icon, View, download, or email your Adobe invoice

 

ie, you cannot (and adobe does not) automate this process.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines