'Unable to load data' error while trying to access the Adobe account

[Shivangi_Gupta]

Hi Community,

Are you encountering a "Unable to load data" error while trying to access the Adobe account?

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 What causes this?

• Browser cache or cookies interfering with session data.
• Conflicts from browser extensions (e.g., ad blockers).
• Adobe server-side delays or outages.
• Multiple Adobe IDs logged in simultaneously.
• Network instability or VPN interference.

 Recommended solutions

1. Clear browser cache & cookies.
2. Try a different browser or device.
3. Disable browser extensions temporarily.
4. Use incognito/private mode.
5. Check Adobe server status: https://status.adobe.com
6. Use direct link: https://account.adobe.com/plans

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Have questions? Start a discussion. 

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