'Unable to load data' error while trying to access the Adobe account

Hi Community,

Are you encountering a "Unable to load data" error while trying to access the Adobe account?

 What causes this?

• Browser cache or cookies interfering with session data.
• Conflicts from browser extensions (e.g., ad blockers).
• Adobe server-side delays or outages.
• Multiple Adobe IDs logged in simultaneously.
• Network instability or VPN interference.

 Recommended solutions

1. Clear browser cache & cookies.
2. Try a different browser or device.
3. Disable browser extensions temporarily.
4. Use incognito/private mode.
5. Check Adobe server status: https://status.adobe.com
6. Use direct link: https://account.adobe.com/plans