Unable to load plans

Forum|Forum|1 year ago
October 19, 2024
3 replies
288 views

After signing in to apikation, I can't get into my plan of my pre-paid installed programs.

U

Una_Creative_Hub_2025

Participant

portal is not taking payment details

kglad

Community Expert

@Una_Creative_Hub_2025

do you have a question?

Shivangi_Gupta

Community Manager

Hi @Una_Creative_Hub_2025,

We appreciate you reaching out. What happens when you try to enter your payment details? Do you get any error? Please share more details.

We are here to help.

^Shivangi

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

you can check your account, if that's what you want, https://account.adobe.com

if that's what you're doing, try a different up-to-date browser.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded