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gimmemoreice
Participant
December 23, 2019
Answered

Unable to log-in to Behance [topic edited for clarity]

  • December 23, 2019
  • 3 replies
  • 5741 views

Dear community, 

 

I'm unable to log into my old account https://www.behance.net/hjrmorais.

None of my 3 email addresses work (I can't remember which one was connected to that profile), neither does the password reset option. Tried several times to reset it since yesterday, but nothing arrives to my inboxes (including the spam folder).

 

I've reached costumer support and I was told to post my issue here.

 

Hope someone can help me out!

 

Thank you in advance,

Hugo

    This topic has been closed for replies.
    Correct answer Nancy OShea

    So far everyone has given you bad information.  Submit a help request directly to Behance support at the following link.

    https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

     

    3 replies

    DM Group SA
    DM Group SA
    Participant
    February 11, 2022

    Hi there i've recently migrated from a personal to a business Account and cannot access my previous behance or portfolio on my username email as before

    Set up is as follows:

    [Sensitive information removed by moderator.  This is a public community, not technical support.]
     
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 11, 2022

    @DM Group SA,

    Please DO NOT post personal or sensitive information in a public user-to-user forum for the world to see. 

     

    You must contact Portfolio and Behance support directly for help with moving your old sites to your new user ID (email).  Fellow users cannot help you with that.


    - Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
    - Contact Behance Support on Zendesk - https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

     

    Thank you.

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    December 23, 2019

    So far everyone has given you bad information.  Submit a help request directly to Behance support at the following link.

    https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

     

    Nancy O'Shea— Product User & Community Expert
    G
    gimmemoreiceAuthor
    Participant
    December 24, 2019

    Thank you Nancy!

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 23, 2019

    >I've reached costumer support and I was told to post my issue here

     

    Support is wrong - This is a public forum, not the link to Adobe support
    -other users here can't help with an account problem
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html

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