Unable to sign in on my new iMac

[Cam25502596k8yr]

Hi everybody, 

I've just purchased a secondo hand Imac. I'm trying to install the softwares I've been using on my macbook lke Lr,LrC,Ps,Bridge ecc.. The problem is that when I go to the creative cloud and use my email and password, it says that my account signed out. 

I also tried to access through my gmail account but nothing... 

I tried to retrieve the password and I've changed but I'm still unable to access my Creative Cloud.

Any idea? 

Thank you! 

CAm

[kglad]

check your account to verify your subscription is what you expect and to verify your adobe id (and password), https://accounts.adobe.com

if that shows your plan, sign in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[Nancy OShea]

When installing software on a Mac, Apple asks for your Apple password to allow file changes.  Is that what you're seeing?