Unable to use free Adobe Reader on 3rd device

[neverds]

I have an Adobe Creative Cloud subscription and access to many Adobe programs.  Due to upcoming travel, I activated my Adobe subscription on 2 macs, and disabled it on my work PC.  However, I no longer can use the free Adobe Reader program on the PC on which I've disabled my Creative Cloud programs (it says I already have 2 devices active).  Is there a workaround?  Seems like there should be a way to use a free program.  I don't want to create a new account for Adobe Reader on my PC, as I will reactivate my normal account early next year.

[kglad]

while signed out of your cc desktop app onto your pc, what do you see when trying to open reader?

[neverds]

If I try to download, it says it's already installed.  If I try to open it, I get this window.  

[kglad]

is it installed?

[neverds]

Yes.

[kglad]

open it using your file system to navigate to the exe.

[neverds]

I tried that and it wouldn't open (same response about can only use on 2 devices...)  See following message tho--that seemed to do the trick!

[kglad]

great.

p.s. when you're ready to reinstall acrobat, uninstall reader first.

[Peru Bob · Accepted solution]

Try uninstalling Acrobat and see if Acrobat Reader will open.

[neverds]

This worked!  Thanks so much!

[Peru Bob]

You're welcome.