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Participating Frequently
September 25, 2020
Question

Unauthorized access codes

  • September 25, 2020
  • 2 replies
  • 318 views

I've been receiving multiple text and email access codes from Adobe.....over 10 to 30 a day.  I contacted Adobe customer support and was told they were aware of the problem and "were on top of it".  That was 3 days ago and I'm still receiving the codes. 

 

  • I just changed my password. 
  • Is Adobe really aware of  this and if so, what are they doing about it?
  • Is there anything else to be done?
This topic has been closed for replies.

2 replies

Participant
September 26, 2020

I have the same problem. support said it was fixing it. for now I just ignore messages with codes

kglad
Community Expert
Community Expert
September 25, 2020

these are user-to-user forums.  to contact adobe, use chat again.

Participating Frequently
September 25, 2020

"these are user-to-user forums." I realize that. I posted here to see if any other users were experiencing the problem and, if so, what had been done to remedy it.