Unauthorized charge

[Sean5EF6]

I was recently charged for Adobe export pdf at $25.46. I didn't authorize it and didn't agree to a subscription so I could use it for three days while being charged for a year when I had to use the service in 2020. How do I cancel this and get a refund. 

[Test Screen Name]

I'm not sure what you are saying. 

- That you never chose ExportPDF at all?

- That you chose ExportPDF, but did not expect any charge at all?

- That you chose ExportPDF and paid for a year, but did not read the terms and conditions, so you were not expecting the subscription to renew?

- Something else?

[jane-e · Accepted solution]

No promises, but you can contact Adobe Customer Care: https://helpx.adobe.com/contact.html 
Click the chat icon in the lower right and type "agent".

As volunteers, we cannot help with billing. Do not respond to scammers who may PM you. Adobe Staff has "Employee" by their name and can look up your account by your user ID.

~ Jane