Unknown payment ADOBE ACROPRO SUBS

[małgorzatab53095485]

I cannot contact support regarding of unjustified payment. The payment is 14.99 euros, there is no invoice anywhere. The operation title is ADOBE ACROPRO SUBS. What does it mean? Why am I charged without an invoice? I cannot come across a chat with anyone. 

[Moderator moved the thread to the correct forum]

[Abambo]

Chat is working, just tried it. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[Nancy OShea]

You have a subscription to Adobe Acrobat Pro for editing & saving PDF files.

How did Adobe get your credit card information if you didn't give it to them?

Did you download a trial and forget to cancel it?

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html