I have no idea what you ordered but in case you didn't know, Acrobat Reader is 100% FREE.
FREE Acrobat Reader -- view, comment, print & sign PDF.
Paid Acrobat Pro DC is the complete solution for creating interactive forms and saving PDFs on Win/Mac. Cost is USD $14.99/month for 12 months.
How do I Cancel my Subscription?
Subscription & Cancellation Terms:
1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below and click on Manage Plans.
2. If you still need help, scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
Hope that helps. Post back if you have any more questions.
Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media