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Participant
March 24, 2022
Answered

Upgrade to student plan

  • March 24, 2022
  • 2 replies
  • 355 views

Hi all, I want to upgrade from my photography plan to the all apps student plan but there is no option on the upgrade page to do so. The only way I can switch plan is through cancelling and incurring a penalty. Am I missing something? Any help would be great

This topic has been closed for replies.
Correct answer John T Smith

Manage your cloud plan https://helpx.adobe.com/manage-account.html may help

OR

Contact support to help cancel/buy without a penalty

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Start at http://www.adobe.com/education.html
-https://www.adobe.com/offer-terms/student_teacher_eligibility.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/creativecloud/buy/students.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
-Redemption Code https://creative.adobe.com/educard
-https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html

2 replies

Shivangi_Gupta
Community Manager
Community Manager
March 24, 2022

Hi there,

We appreciate you writing in. Here's an article with all the steps to change your Creative Cloud plan: https://helpx.adobe.com/manage-account/using/change-plan.html

Also, we'd recommend taking a look at this article to know about the Student & Teachers subscription for Adobe Creative Cloud: https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

I hope it helps.

 

 

 

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 24, 2022

Manage your cloud plan https://helpx.adobe.com/manage-account.html may help

OR

Contact support to help cancel/buy without a penalty

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Start at http://www.adobe.com/education.html
-https://www.adobe.com/offer-terms/student_teacher_eligibility.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/creativecloud/buy/students.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
-Redemption Code https://creative.adobe.com/educard
-https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html