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Hi all, I want to upgrade from my photography plan to the all apps student plan but there is no option on the upgrade page to do so. The only way I can switch plan is through cancelling and incurring a penalty. Am I missing something? Any help would be great
Manage your cloud plan https://helpx.adobe.com/manage-account.html may help
OR
Contact support to help cancel/buy without a penalty
This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make su
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Manage your cloud plan https://helpx.adobe.com/manage-account.html may help
OR
Contact support to help cancel/buy without a penalty
This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Start at http://www.adobe.com/education.html
-https://www.adobe.com/offer-terms/student_teacher_eligibility.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/creativecloud/buy/students.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
-Redemption Code https://creative.adobe.com/educard
-https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html
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Hi there,
We appreciate you writing in. Here's an article with all the steps to change your Creative Cloud plan: https://helpx.adobe.com/manage-account/using/change-plan.html
Also, we'd recommend taking a look at this article to know about the Student & Teachers subscription for Adobe Creative Cloud: https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
I hope it helps.