I would like to begin a yearly subscription to Illustrator ($20.99USD) because I know for sure I will wish to use this program for the next year. I am unsure if it will come up that I need to use other Creative Cloud apps, but if it came up I would ideally like to just upgrade my subscription to the full suite. My question is, can I do this as a simple upgrade, or will I need to cancel the single app subscription and switch to the all apps subscription (which would presumably result in a cancellation fee, costing me more)?
If you still have any confusions, you can contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan
Thank you, this was helpful. I'm not sure what the official policy is, but the AGENT I spoke with assured me I would not be charged a cancellation fee in future.
2
Replies
AdChoices