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C
Crashious
Participant
November 17, 2019
Answered

Upgrading from Photography Plan

  • November 17, 2019
  • 1 reply
  • 494 views

I am interested in upgrading from the Photography plan to the full CC.

 

I remember when I first took out my CC subscription, there was an offer to get a reduced price full CC. I wondered firstly how much the upgrade would cost. Secondly, I am having difficulty in upgrading, getting the message "unable to load plans, please try again." I looked at cancelling to change plan, but that would incure an early cancellation fee.

 

Any help would be great.

 

Thanks

Matthew

    This topic has been closed for replies.
    Correct answer ProDesignTools

    Hi Matthew, 

     

    Just to make sure, have you followed the instructions given by this Adobe help page?

     

    https://helpx.adobe.com/manage-account/using/change-plan.html

     

    If so, and you still don't see any options/pricing up upgrade, then try contacting Adobe Customer Care directly:

     

    https://helpx.adobe.com/contact.html

     

    1 reply

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity ExpertCorrect answer
    Community Expert
    November 18, 2019

    Hi Matthew, 

     

    Just to make sure, have you followed the instructions given by this Adobe help page?

     

    https://helpx.adobe.com/manage-account/using/change-plan.html

     

    If so, and you still don't see any options/pricing up upgrade, then try contacting Adobe Customer Care directly:

     

    https://helpx.adobe.com/contact.html

     

    C
    CrashiousAuthor
    Participant
    December 2, 2019

    Hi

     

    Thanks for your reply. I did follow those instructions, but unfortunately without success. I will have to call Adobe.

     

    Thanks again,

    Matthew

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