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Participant
January 29, 2024
Question

Urgent Refund Request

  • January 29, 2024
  • 2 replies
  • 161 views

Hello! I have been in the hospital for three months and came home to a charge on my account that I cannot deal with. I am short on money and this will set me back. I had subscribed for school a year ago and only just got charged without warning. Please help. I can't take this kind of hit to my bank account.

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2 replies

kglad
Community Expert
Community Expert
January 29, 2024

and type "agent" in the chat field to bypass the bot

Jeffrey_A_Wright
Community Manager
Community Manager
January 29, 2024

Elex, I hope your recovery from the hospital goes smoothly. I see that you have canceled your subscription to Photoshop. If you have any questions about charges or fees, click on https://adobe.ly/3SDzoGs to begin a secure chat session with a member of our support team.  

 

For more information about common billing questions, see https://adobe.ly/3SA72x4. ^JW