When I signed up for my Adobe account my business was VAT registered, but I have recently de-registered.
I need Adobe to know this so they stop treating me as VAT Registered, but I just can't get in touch with them! The website is a maze of hyperlinks that all end up in the same place.
Does anybody know how I would contact Adobe to address this?
Michael, you can find information on removing the VAT ID in https://helpx.adobe.com/manage-account/using/update-vat-id-for-eu-countries.html. If you are unsuccessful or would like assistance, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen and if the window fails, open is unresponsive, then please use a different device to contact us.
Thank you for this information - I need to remove my VAT ID which isn't an option, the guideance you have linked to only seems to be for changing it.
The link for opening a chat system just starts the labyrinth of support links aimed at directing me away from the cha - I really just need to contact somebody at adobe but this just doesn't seem to be an option!
I am sorry you continue to encounter problems contacting us, Michael. I would recommend using a different device to contact us at https://helpx.adobe.com/contact.html?rghtup=autoOpen you can also click on the View Other Contact options, at the top left of the window, to have a phone number displayed for your country/region.