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Vengo abonando correctamente pero no funciona

New Here ,
Jun 03, 2023 Jun 03, 2023

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Adobe me viene cobrando de manera correcta todos los meses y ahora me bloqueo la cuenta diciendo que hubo un error en el pago cuando en la tarjeta me sigue figurando los pagos. Y es una verguenza que no tengan a nadie atendiendo los fin de semana.

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Jun 03, 2023 Jun 03, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Jun 03, 2023 Jun 03, 2023

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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