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Question

Verify info in a Chat (could not get Transcript)?

Forum|Forum|3 years ago
December 14, 2022
2 replies
300 views

I had asked in a Chat:

Use Acrobat Pro on two personal computers with one Subscription (not simultaneously)?
Use Acrobat Pro on two personal Androids with one Subscription (not simultaneously)?
Can I install Pro without installing all of Creative?

Can I get a Transcript of this Chat?

I was told that I would need two licenses to use Acrobat Pro as I intended (which is too expensive); I had thought that one License would permit this.

I was told that I could install Pro without installing all of Creative.

I could not get a Transcript by closing the Chat; hence this Posting here.

This topic has been closed for replies.

Nancy OShea

Community Expert

NOTE: An Individual license is for use by ONE PERSON only. No sharing with other people allowed. So the agent is correct. Your wife needs her own Acrobat.

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

FREE Acrobat Reader -- view, comment, & sign PDF.
https://acrobat.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF forms and documents.
https://acrobat.adobe.com/acrobat/acrobat-pro.html

A copy of your online chat session can be found in your Support History Panel below.

https://account.adobe.com/support#

Hope that helps.

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

phew. that's some bad "info". with one individual license:

you can install the cc desktop app from here https://creative.adobe.com/products/creative-cloud on as many (mac and/or win) computers as you own and use it to install all (or some, if you want) of your cc subscription programs.

the only (insignificant for internet connected computers) limitation is that you can sign-in (and therefore start your adobe programs) on, at most, two computers at any one time.

because you can sign out from either (or both) signed-in computers using a 3rd computer, this could not (imo) be easier. https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html

you can also install the mobile apps on all your android and ios devices.

L IngberAuthor

Participating Frequently

kglad:

Thanks for your reply. That is how I recalled the Adobe Pro Subscription.

How can I get some kind of "Official" documentation for this?

The use is for my wife and I only on our PCs and Phones.

kglad

Community Expert

here's a relevant adobe help page: https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html#:~:text=You%20can%20activate%20and%20remain,on%20up%20to%20two%20computers.

note: you're not supposed to "share" your subscription. ie, one person using on multiple devices is ok. two people even on one device is a user license violation.

in other words, it's an individual subscription, not a family, not immediate family and not nuclear family license, unless you get a teams or enterprise subscription.

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