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B94
Participant
August 17, 2023
Question

Verwaltung des Abos nicht möglich

  • August 17, 2023
  • 3 replies
  • 523 views

Hallo zusammen

 

Ich habe vor Kurzem ein Photoshop Abo gekauft, kann aber seitdem nicht mehr meine Abos verwalten.

Stattdessen wird mir seit 2 Tagen diese Meldung gezeigt:

 

 

Hattet ihr sowas auch schonmal und wie lange kann es noch dauern, bis ich auf die Abo-Verwaltung wieder Zugriff habe?

 

Danke im Voraus

 

    This topic has been closed for replies.

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 17, 2023

    @B94 

     

    do you have a teams or enterprise or education subscription?

     

    to others:

     

    that message translates to:

     

    Management of this subscription will be possible shortly.
    
billing and payment
    
~ We have payment for your new one
Get subscription. The administration of this
Subscription will be possible shortly.

     

      Shivangi_Gupta
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      August 17, 2023

      Hi there,

      We're here to help. Could you translate the message(screenshot) you're getting in English? 

       

      Regards,

      Shivangi

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        August 17, 2023

        can you copy and paste that message.

         

        ------

        in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

        p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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