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Very confused why my year plan expired already

New Here ,
Nov 13, 2019 Nov 13, 2019

I bought a yearly plan but it expired after 7 days, even though the year subscription was charged to my bank account. What do I do?

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Community Expert ,
Nov 13, 2019 Nov 13, 2019
LATEST

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

or

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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