• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

What happens when your subscribtion ends?

Explorer ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

Do the softwares stop working?

Or do you keep them but you are not longer able to UPDATE them?

 

Also, if they stop working, do you get a day or 2 "warning you" that your subscribtion has ended and telling you you have to pay or is it directly "your subscribtion has ended you can no longer use it" SUDDENTLY?

 

Etc

TOPICS
Account management

Views

319

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

they won't open, so you can't use them.  they'll remain on your computer unless and until you uninstall them.  

 

your subscription will automatically renew unless you explicitly cancel it.  so, there's no suprise end to your subscription.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

The problem is it shows a date (12/05/24) but I have no idea when it will ends, if it's at the end of MY  12th day as in midnight 23:59:59, or USA time? etc

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

are you trying to find when to cancel so you have maximum use of your subscription?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

No I know it will end, I want to just to know when it will end, I want to try one last experiment, and if it works out well I might need the subscribtion again (to renew), 

I need to know how much time LEFT i have

It supposed to end 12/05/24

But I don't know which 12th is it

europe, usa? australia? midnight? etc

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

i just told you, it won't end. ie, re-read.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

If I pressed the cancel button. Then WHEN will it end? What hour?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

as soon as adobe processes your cancellation.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 11, 2024 May 11, 2024

Copy link to clipboard

Copied

No you are wrong (IMHO) if you cancel it you keep it until the end of the month or the end of the subscription (a certain date)

So for example if your subscription start 03/03/2024, then you cancel it at the 12th month, then it will end 03/03/2025! 

 

But We don't know what 03/03 means,

is it 23:59? If yes is it your current timezone? USA timezone? etc

That's what I would like to know

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 12, 2024 May 12, 2024

Copy link to clipboard

Copied

LATEST

you can ask adobe support whether i'm correct, or just check these forums for people like you that thought something similar to you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines