When does my plan end?

[FionaHH]

Because I now work for an education intstitution, I have access to a cheaper deal for Adobe DC. I would therefore like to cancel my plan, but as I gather from reading this page https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html I will have to pay until my annual plan is up. But how do I know whan my annual plan is up? Can I cancel now anyway and switch when my annual plan is up but continue using Adobe DC as I'm paying for it anyway or do I have to make a note of the date (though I would have to know when that date is) and cancel just before that date? Thanks!

[kglad]

no, don't cancel without understanding exactly what you're doing.

if you selected the annual pay, your annual plan expires 12 months after that annual payment.  if you pay monthly, you can cancel any time after adobe receives your 12th payment.

if you don't clearly understand, post your uncertainties here.

[FionaHH]

Thanks for your answer. I have an annual plan paid monthly. After much searching, I found this: "Subscribed since Aug 8, 2021" The monthly rate is always deducted from my accound on the 16th of every month. So I gather I can stop my plan any time after 16 July 2023?

[kglad · Accepted solution]

you can stop anytime, but to avoid penalty and maximize your subscription, again, cancel after your 12th payment is received 

[Peru Bob]

See here for more information:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

[FionaHH]

Thank you but this is precisely the page I mentioned having read in my initial message!

[Peru Bob]

(Note to self: Read original post more carefully.)

[FionaHH]

I can't say this kind of thing has never happened to me 🙂