Participant

Answered

When will you offer Senior Discounts?

Forum|Forum|7 years ago
October 26, 2018
6 replies
6369 views

I have used Adobe products since they were first released. Now I am retired and on a limited income. I implore you to offer Senior Discounts for all your loyal customers like me. I can't afford Adobe CC without it and I believe others are probably in the same situation. I am sure this would increase your bottom line.

Correct answer kglad

make requests here, Feature Request/Bug Report Form

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LAcy5C11

Participant

I too have been a loyal lover of Adobe product but now am on a limited budget and can't afford the monthly fees for the creative cloud. I'm retired and want to keep my skills sharp with photoshop and premiere pro. Is there anything that Adobe can do to help?

Nancy OShea

Community Expert

Hi @LAcy5C11,

I don't know of a single software or computer maker who offers "senior discounts." Sorry.

Adobe gives substantial discounts to students & teachers.
The Photography Plan is a deeply discounted bundle of software and services for $10/month.
The Photoshop Elements & Premier Elements bundle is approx $100 (no subscription needed).

As rates go, that's the best you will find anywhere.

Hope that helps,

Nancy O'Shea— Product User & Community Expert

jane-e

Community Expert

"I implore you..."

We are users and cannot make this change, as we do not work for Adobe. The link given by kglad will go to the product team. In addition, though, do not reply to PMs offering help, as scammers love to frequent forums.

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Bestsides

Known Participant

I'll try the link again.

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Bestsides

Known Participant

I just found this page and tried to submit a request using that link. There was no feedback indicating that the request went through - "thank you for your report someone will get back to you" or anything to indicate the feature request went through. I also filled out a survey. In this COVID-19 crisis when retirement investment accounts have been hit hard financially among other lesser tragic hardships, and Seniors are living on a fixed income it would be nice if Adobe would offer a discount for Seniors and/or small businesses. I am disappointed I even have to ask as I receive an outpouring from other company CEOs like PG&E, USAA (and other insurers), restaurants, etc... on concrete actions they have taken to help those hardest hit. And that includes in the cases above discounts, rebates and services. Adobe has been part of our family's life for years. I am really surprised at their lack of concrete support to individual account holders.

Nancy OShea

Community Expert

The Photography Plan bundle is $10/month. Whether or not you're a senior, student or hobbyist, it doesn't get any cheaper than that. Adobe is practically giving it away.

https://www.adobe.com/creativecloud/photography.html

Also see these links:

Adobe's response to Covid-19

Adobe enables distance learning globally...

FREE access to Adobe Connect (web conferencing software) for 90 days.

Special Customer Programs

Nancy O'Shea— Product User & Community Expert

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Bestsides

Known Participant

While I appreciate your boilerplate company response it is not what I am asking for.

1) the photographer's bundle only addresses those seniors wanting Adobe for photo editing.

2) the distance learning globally is great and does help some people

3) the web-based pdf services free through May 31st also helpful to some who are building pdf for classroom instruction or other

What this post and this thread is about is a Senior Discount on the Creative Cloud. The $500+ package. Why?

If one puts together the applications one uses other than the photography bundle the individual prices exceed that $500+ annual fee. So, for example, my spouse and I use Illustrator (hobby level non-commercial), Photoshop, LR,

and Acrobat (he uses for non-profit legal work). There is no "build your own bundle of 3" or anything even remotely flexible.

I understand now this is a user site and not an Adobe Forum so I will send in another support note and hope that others who would like to see some financial dispensation support, especially for Seniors and possiblysmall businesses, write in to Adobe. Shantanu Narayen received a compensation package of 39.1 MILLION dollars in 2019. Surely Adobe can step up during Covid-19 and help the members who need a little financial break. Seriously.

https://www1.salary.com/Shantanu-Narayen-Salary-Bonus-Stock-Options-for-ADOBE-INC.html

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sandyrosenh

Participant

Hi, I also would love to know when you might offer senior discounts. I already subscribe to lightroom and photoshop programs, but can't afford illustrator on top of it. I'm using the program for illustration as a hobby, not for professional purposes. Even if a cheaper Illustrator version is not as comprehensive, I would prefer to use Adobe vs. another brand, so it is compatible with the other Adobe programs. I imagine there is a market for retired or other non-professional people looking to use in this way. Thanks!