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Participant
January 31, 2025
Question

Where can I change my billing address?

  • January 31, 2025
  • 2 replies
  • 409 views

Hello,

 

I need to change my billing adress – specifically, I mean the street and house number. My invoice currently shows a completely different address, and I need it to match my actual address for billing purposes.

 

I've seen a lot of guides that people post in this community chat, but none of the links offer the option to actually change the necessary details on the invoice.

 

What can I do?

 

Many thanks, Ondrej

2 replies

Shivangi_Gupta
Community Manager
Community Manager
February 17, 2025

Hi @Ter�n Brno,

We appreciate you reaching out. The billing address is automatically picked up from the address associated with your credit card used for purchasing the Adobe subscription.

Do you wish to change that? Looking forward to your response.


^SG

Participant
February 17, 2025

Hello,
Thank you for your response!
According to information from our administrative office, it would be
beneficial to update the billing address to:
<address removed>

Also, it would help our accountant if the name of our organization appeared
first instead of the person's name. Is this possible?

I appreciate your help,
Kristýna Businská

<info removed>

kglad
Community Expert
Community Expert
February 17, 2025

@Ter�n Brno 

 

do not reply via email, or remove your signature before sending.  and are you the admin of a teams/enterprise subscription?

kglad
Community Expert
Community Expert
January 31, 2025
Participant
February 16, 2025

They are asking to update the billing address. Whatever you linked clearly does not allow a user to do that. It allows users to update a zip code and that's it. Go through the steps yourself.

kglad
Community Expert
Community Expert
February 16, 2025

@Michael29227000um73 

 

are you trying to change your address on the invoice?