Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Where is my invoice?

Explorer ,
Jan 20, 2021 Jan 20, 2021

I canceled my adobe account and I was charged 50% of the remaining contract. However, but I did not receive the invoice.

I tried to access the Admin Console, but I don't have access anymore and all payment history is gone.

Do you think this is correct? This is absurd.

I am waiting for my invoice to authorize the payment.

TOPICS
Account management , Billing
333
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2021 Jan 20, 2021
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 21, 2021 Jan 21, 2021
LATEST

@John T Smith 

I don't have acces for old plan.
In my account i see only free plans in my personal account.

The enterprise account was finished and i can not acces the old orders or my invoices.

 

Untitled.jpg

Untitled2.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines