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Where is my invoice?

Community Beginner ,
Jan 20, 2021 Jan 20, 2021

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I canceled my adobe account and I was charged 50% of the remaining contract. However, but I did not receive the invoice.

I tried to access the Admin Console, but I don't have access anymore and all payment history is gone.

Do you think this is correct? This is absurd.

I am waiting for my invoice to authorize the payment.

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Account management, Billing

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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@John T Smith 

I don't have acces for old plan.
In my account i see only free plans in my personal account.

The enterprise account was finished and i can not acces the old orders or my invoices.

 

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