where ny cancellation money go to

[Sekretariat P34277366sevd]

so. i just cancelled my year subscription because something, i have waited the money back to my account almost 3 weeks form 21 may 2024, and i pay with different bank account so i get confused. is there any explanation, thank you 

[kglad]

check your account, https://account.adobe.com

if something looks amiss, contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.