why did you withdraw money from my card without my confirmation?

again, and again, to summarize and repeat:

if you have a billing issue with adobe, you need to contact adobe support. because these are user forums, posting here won't accomplish that.  we can direct you to the steps you need to take, but cannot do them for you.  even adobe employees cannot take those steps from here.

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

<moved from download&install>

i did not give permission for you to take money off my credit card no 490136******9000 and who is Maurice27872978uor

• Please I want a refund of the money that was withdrawn from my card and I want to cancel the subscription.