why does Adobe refuse refunds? one more poor student getting strong-armed
I needed Adobe for my last year of law school, and didn't foresee using it after that. But a one-year subscription has become a financial burden after my account was automatically renewed today. Customer service refuses to refund me, even though it has been less than 24 hours since I was billed.
Odder still, my credit card info was changed in the past two months after I was a victim of identity theft--why was Adobe able to bill me when I didn't update my card info with them?
I thought of Adobe was a trustworthy company that made its name by offering good software. Now I feel otherwise. Please do the right thing and refund my CC, it might convince me to come back when I need your services again.
Thanks.
