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Why doesn't Adobe Allow Advanced Pmt. or Pro Rated. PLEASE ADD THIS!

New Here ,
May 10, 2023 May 10, 2023

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Hello, 

 

As a decades long user and former software sales executive, why in the heck do you force people to pay for a year in full rther than pay the balance on an existing yearly subscription billed monthly? Why can't I preempt a monthly subscription payment with a one time payment? Why won't you allow prepaid non refundable debit cards for payment? 

 

Do better. This is ridicilous; especially given that millions of us are finanically hurting. Help your clients remain clients; and grow your business with flexible payment options. This is not a difficult thing to offer. Thanks. 

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Community Expert ,
May 10, 2023 May 10, 2023

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this is a user forum.

 

for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

 

for others, use https://www.adobe.com/products/wishform.html

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Community Expert ,
May 10, 2023 May 10, 2023

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Nobody here has anything to do with company policy - you need to contact Adobe
Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

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Community Expert ,
May 10, 2023 May 10, 2023

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[Moderator moved from The Lounge to Account, Payment & Plan.]

 

@Joy298272283o60,

Contact an Adobe Support agent by online chat or Twitter engagement.  They can best tell you what your payment options are as it varies by region and your country's banking regulations. 


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen  Type AGENT followed by Enter key.
Twitter: https://twitter.com/adobecare

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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