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Participant
March 18, 2020
Question

Why in India I can't buy Adobe Products without credit card?

  • March 18, 2020
  • 3 replies
  • 23694 views

I'm a student in a university in India. So I don't have credit card for myself in India. Banks don't give credit cards to students easily. And just 1% of Indian population have credit card. So why it is essential to buy adobe products in India with only credit card. Why can't you add more payment options like debit card, UPI or PayPal? 

 There are so many creck softwares of your products on the internet. Yet I decided to buy your products. But I can't, because of your approach, So many students in India have to use illegal softwares for study graphic design. Do you think it is ok?

 Let me tell you the truth, I can't find anyone, literally anyone who has your paid products on their PC, because simply they can't buy your products because of credit card necessity. You are in loss for this very reason and people in India are in loss because of your strict approach. This isn't USA, this is India and credit cards are not is fashion here, Remember that.

3 replies

Participant
May 28, 2023

Still in 2023 facing same issue  of payment, i think adobe wants to follow internet explorer's fortune.
It's very shameful to reject payment from those people who want to genuinely buy the software due to stubborn attitude from Adobe

Participant
November 23, 2023

I agree - this is ridiculous. NOT accepting debit cards is nonsense. Just spent two days and a cumulative 1 1/2 hours with various chat agents to find this out. Then I did a google search and found that many others face this problem. Adobe has great software but their service and back office are useless.

 

kglad
Community Expert
Community Expert
February 7, 2024

Same issue exists in 2024, useless customer service, I'm about to buy any other alternative, please recommend me the best one.


you can use an authorized reseller.

 

https://adobedealreg.secure.force.com/PartnerSearch?lang=en

Participant
July 6, 2021

You can now use a debit card to make the purchases. Their payment method for India has been updated. I made an Audition purchase with my SBI debit card recently. 

Trevor.Dennis
Community Expert
Community Expert
July 6, 2021

That's useful to know.  I've marked your post as the correct answer which might make the information easier for other people to find so thank you for sharing.

Participant
May 26, 2024

I was trying to purchase adobe photoshop through my visa debit card .. but  wasn't able why? Because credit card is needed though it was mention credit card / debit card... if  debit card isn't acceptable then why put option seriously... 

 

quote

That's useful to know.  I've marked your post as the correct answer which might make the information easier for other people to find so thank you for sharing.


By @Trevor.Dennis

 

c.pfaffenbichler
Community Expert
Community Expert
March 18, 2020

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

You could post a Feature Request (if an existing one doesn’t cover the issue already) over on 

Adobe Photoshop Family