Why in India I can't buy Adobe Products without credit card?

Forum|Forum|6 years ago
March 18, 2020
3 replies
23694 views

I'm a student in a university in India. So I don't have credit card for myself in India. Banks don't give credit cards to students easily. And just 1% of Indian population have credit card. So why it is essential to buy adobe products in India with only credit card. Why can't you add more payment options like debit card, UPI or PayPal?

There are so many creck softwares of your products on the internet. Yet I decided to buy your products. But I can't, because of your approach, So many students in India have to use illegal softwares for study graphic design. Do you think it is ok?

Let me tell you the truth, I can't find anyone, literally anyone who has your paid products on their PC, because simply they can't buy your products because of credit card necessity. You are in loss for this very reason and people in India are in loss because of your strict approach. This isn't USA, this is India and credit cards are not is fashion here, Remember that.

Billing

S

swanand30120088iqqt

Participant

Still in 2023 facing same issue of payment, i think adobe wants to follow internet explorer's fortune.
It's very shameful to reject payment from those people who want to genuinely buy the software due to stubborn attitude from Adobe

kglad

Community Expert

contact adobe support or use an authorized reseller.

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

V

Vikram5C0E

Participant

You can now use a debit card to make the purchases. Their payment method for India has been updated. I made an Audition purchase with my SBI debit card recently.

Trevor.Dennis

Community Expert

That's useful to know. I've marked your post as the correct answer which might make the information easier for other people to find so thank you for sharing.

H

Habiba376488680e9l

Participant

I was trying to purchase adobe photoshop through my visa debit card .. but wasn't able why? Because credit card is needed though it was mention credit card / debit card... if debit card isn't acceptable then why put option seriously...

That's useful to know. I've marked your post as the correct answer which might make the information easier for other people to find so thank you for sharing.

By @Trevor.Dennis